News Article

13th November 2013

Could your business continue without its data?

Data loss is common place in any sized business. At Epoq IT, we regularly take service requests to restore deleted files, folders and emails due to accidental loss. These are the simplest of recovery requests but are only made simple when there is a working backup procedure in place. Imagine ther"The effects of data loss can be catastrophic"fore, increasing the severity to a complete loss of server or computer holding all company data and then imagine that there is no working backup procedure. It is surprising how many businesses are at risk of exactly that, as you can see from the stats above.

Whenever we take on the support of a new customer, this is always the first thing we review and we will implement an adequate backup procedure as a matter of urgency if required.

In the past, one of our customers had a hardware failure within their File Server, upon which all their critical data was stored. We had previously implemented a daily backup procedure which backed up all data on the server every week night. We had also implemented a recovery solution which allowed us to take regular snapshots of the server. With these processes in place, the hardware issue was resolved by replacing the faulty parts under the manufacturer warranty and then using a combination of the snapshot and backup tape to restore the server to its latest, working condition. The business was without their server and data for several hours rather than days. If there had been no working backup procedure in place, the effects would have been disastrous and the business would have struggled to continue trading.

In our professional opinion, having no backup is the greatest risk to any business and we would urge you to seek advice if you have nothing in place.

The disturbing facts:-

  • 99% of businesses do not perform a daily backup
  • 60% of backup jobs are actually incomplete
  • 50% of restore attempts fail
  • Just 25% of backup tapes are stored off-site *

*If tapes are stored on-site at the time of a fire, they will be destroyed along with the server and the data.

The effects of data loss can be catastrophic:-

  • On average, by the 6th day of a major data loss, companies experience a 25% loss in daily revenue. By day 25 it is 40%.
  • 43% of companies that experience a severe data loss disaster and that have no recovery plan in place, never re-open.
  • Did you know that the law insists that businesses take care of their data:-
  • “You must safeguard your own or anyone else's data, by appropriate precautions against loss, corruption or unauthorized disclosure” - Data Protection Act 1998


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