21st August 2014

Stay Safe in Today’s Threat Landscape Event with Sophos – 14th October 2014


Here at Epoq IT we’ve teamed up with Sophos to bring you an event that your business cannot afford to miss at Slough Business Park

Learn how today’s cybercriminals target your computer, identity and money, and get practical advice on how to combat anything that comes your way.

Sophos security experts will explore how malware threats actually work and what you can do to protect your company today.

We’ll show you:

• What the threat landscape looks like, how it’s changing, and trends to watch for

• How a layered security strategy provides better protection

• Practical tips to make your business more secure

Slough Aspire Centre
350 Edinburgh Ave

With complimentary breakfast.

Call us on 01494 444065 to secure your place or email our team at hello@epoq-it.co.uk

18th August 2014

RIP Tape Backup

  What a pain it must be for businesses backing up data to tape, not only do they often tend to go wrong due to the moving parts but from a MSP point of view supporting it is a challenge, continuous replacements under warranty, causing endless call outs, wasted time all round. Heaven forbid should a business actually experience a failure and require a full restore from a tape then invariably it doesn’t always work too well. So why then do companies still continue to go down this old antiquated way of backing up their data when there are far better ways of securing data nowadays?

* Cost may be an issue; many companies believing tape backup is the best value option.

* Hassle moving across. Many companies may believe moving from what they believe is their fail safe to a different system could lose their data.

* Just haven’t got time to look at another option. If it ain’t broke why fix it!

We understand all of the above reasons, we would argue why the need for change if all seems to be going well, however times are changing, our data is growing, our customers are ever more demanding and expectations are as high as ever, downtime costs us all money. We can go beyond backup and demand a full system which delivers full continuity to our businesses with Datto Hybrid Cloud.

Datto Hybrid cloud gives businesses the capability of instant virtualisation and image based backup, storing backups locally or in the cloud; meaning if you experience a failure your system can be virtualised instantly keeping your data secure and carry on as usual from the cloud allowing you  time and resource to fix server issues without incurring downtime or compromising data. Starting with your workstations and servers it protects data locally across the LAN to the Datto appliance from there it’s stored in the cloud.

The advantages are endless and to be honest we could talk for ages on why Datto is the way forward for businesses, although I believe I have talked enough, only one thing left to say…..RIP tape backup, hello full business continuity.

More info I hear you saying?  Click on the link below to see a video of how it can work for you http://dattobackup.com/intelligent-business-continuity/ or call the team here at Epoq IT to arrange a no obligation demonstration on 01494 444065.  

15th August 2014

Why upgrading your computers makes good business sense

Businesses generally replace their computers every 3,4 or even 5 years. This cycle is common industry practice and seems logical as the point of when maintaining it will cost more than replacing it.

However there are reports that this model is now outdated and replacing or upgrading user’s machines more frequently achieves a significantly better return on investment.
Reports suggest that despite replacement and migration costs a 2 year cycle rather than the normal 3-4 years will gain a much more positive outcome for the business.

Tests using an old generation laptop and an updated equivalent give surprising results on how much more productive staff are with the newer machine over a 2 year period. Between 5 and 10% increase depending on the job role and dependence on IT. An administrator likely to achieve an impressive 12% more.
When the above equates in work days per employee then the need for adding additional staff is reduced.

So some considerations

• Businesses need a fresh approach to their PC replacement policy, devices are now much cheaper now than 10 years ago so the employee and device costs ratio is very different.

• Cloud will make the migration and upgrade process much cheaper in terms of both labour and employee downtime.
• Businesses that do not adopt a new approach will suffer from lower user productivity than competitors that do. User frustration may also lead to a higher staff turnover rate.

• Based on the evidence there is no reason to remain with an outdated longer replacement policy.

If you would like the full report of the test please do contact us at Epoq IT and we’ll get this over to you.
If would like any advice on hardware available for your business or cloud solutions then please get in touch with the team here at Epoq IT.

13th August 2014

Epoq IT partner with another local business

Epoq IT Ltd and Clarks of Amersham are proud to announce a partnership for business moves and relocations.

With IT management on the forefront of every business owners mind when relocating, what better way to ease the pressure then knowing two established award winning companies will be there to support them every step of the way.

At Epoq IT and Clarks of Amersham we have taken the hassle out of relocating. By working together and uniting our expertise we offer a smooth transition from start to finish.

If you are planning an office move please call our sales team on 01494 444065 or complete the contact form and we’ll get in touch with you.


20th January 2014

How Epoq IT delivers first class IT support

Your IT service provider might be adequate in firefighting and resolving your technical issues, however in this day and age they must also be helping your business make informed decisions and bring true value by being organised, transparent and proactive. Below are just some of the ways that the Epoq IT helpdesk provides first class IT support Quick and Easy for clients to log any support issues. If you require support you can raise a support ticket with the Epoq IT helpdesk by telephone, email or via our client portal on our website. Our advanced system tracks the ticket from open to close and will inform you of any updates made by our engineers. You’ll also get the chance to rate our service upon closure, this ensures our team are fully aware of how they are doing. Transparency for the client. We know that you only contact us when you have a problem, you will be frustrated and looking for a quick resolution. Here’s where communication is so important from our engineers which is also backed up by our system which will email you status updates and a secure login so that you have full visibility of any tickets your business has logged. Make better, informed decisions on your technology needs Our account managers can see exactly what is going on in your IT and can provide you with detailed documentation such as IT roadmaps, weekly or monthly infrastructure or helpdesk stats. Our monitoring systems collates all information about your IT equipment and feeds back to our help software Keeping your systems running Our helpdesk is kitted out with the latest software and hardware to ensure your business IT system is cared for at all times. Our advanced monitoring software discovers issues before they occur and automatically logs a ticket. It constantly reports performance figures and potential threats which are visible via dashboards on the screens in the helpdesk.


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