2nd February 2015

Does your business need a visit to the sexual health clinic?

Odd title granted, but there are striking similarities between biological viruses and computer viruses which business owners and IT managers need to make sure they are taking precautions against.

Take a look at how these compare below

Biological viruses and cyyber viruses parasitise on their host and can only replicate when inside that host.
Like a biological virus entering via the mouth or through contact a computer virus will also enter the host passively via an infected USB device or email attachment. Like a human virus causes pain, suffering and also death in some cases a virtual virus will slow down computers, lose data and completely damage the host’s hard disk drive.

Worms and viruses
There are different strains and a virus is something that when implanted can modify and spread with user interaction. A worm can spread without user interaction throughout networks and a Trojan horse is a program that makes a computer available to malicious or non-authorised users.
Either of these can be latent (like HIV) and become active after a certain period of time.

Spreading
How biological and virtual viruses spread are similar too, a worm can spread like the common flu bug but viruses spread through infected disks or email attachments much like an STD.

As with biological viruses you can protect your business through simple hygiene standards. Having good anti-virus protection is an absolute must but in today’s world of global attacks and high-profile security risks it is simply not enough. Well-configured, business-grade Firewalls plus good, secure business Policies and advice and guidance from IT professionals all helps to ensure your business stays protected..

If you’d like to find out whether your business is doing enough to protect itself please contact our team on 01494 444065 who would be happy to guide you.

18th August 2014

RIP Tape Backup

  What a pain it must be for businesses backing up data to tape, not only do they often tend to go wrong due to the moving parts but from a MSP point of view supporting it is a challenge, continuous replacements under warranty, causing endless call outs, wasted time all round. Heaven forbid should a business actually experience a failure and require a full restore from a tape then invariably it doesn’t always work too well. So why then do companies still continue to go down this old antiquated way of backing up their data when there are far better ways of securing data nowadays?

* Cost may be an issue; many companies believing tape backup is the best value option.

* Hassle moving across. Many companies may believe moving from what they believe is their fail safe to a different system could lose their data.

* Just haven’t got time to look at another option. If it ain’t broke why fix it!

We understand all of the above reasons, we would argue why the need for change if all seems to be going well, however times are changing, our data is growing, our customers are ever more demanding and expectations are as high as ever, downtime costs us all money. We can go beyond backup and demand a full system which delivers full continuity to our businesses with Datto Hybrid Cloud.

Datto Hybrid cloud gives businesses the capability of instant virtualisation and image based backup, storing backups locally or in the cloud; meaning if you experience a failure your system can be virtualised instantly keeping your data secure and carry on as usual from the cloud allowing you  time and resource to fix server issues without incurring downtime or compromising data. Starting with your workstations and servers it protects data locally across the LAN to the Datto appliance from there it’s stored in the cloud.

The advantages are endless and to be honest we could talk for ages on why Datto is the way forward for businesses, although I believe I have talked enough, only one thing left to say…..RIP tape backup, hello full business continuity.

More info I hear you saying?  Click on the link below to see a video of how it can work for you http://dattobackup.com/intelligent-business-continuity/ or call the team here at Epoq IT to arrange a no obligation demonstration on 01494 444065.  

13th August 2014

Epoq IT partner with another local business

Epoq IT Ltd and Clarks of Amersham are proud to announce a partnership for business moves and relocations.

With IT management on the forefront of every business owners mind when relocating, what better way to ease the pressure then knowing two established award winning companies will be there to support them every step of the way.

At Epoq IT and Clarks of Amersham we have taken the hassle out of relocating. By working together and uniting our expertise we offer a smooth transition from start to finish.

If you are planning an office move please call our sales team on 01494 444065 or complete the contact form and we’ll get in touch with you.

clarks

20th January 2014

How Epoq IT delivers first class IT support

Your IT service provider might be adequate in firefighting and resolving your technical issues, however in this day and age they must also be helping your business make informed decisions and bring true value by being organised, transparent and proactive. Below are just some of the ways that the Epoq IT helpdesk provides first class IT support Quick and Easy for clients to log any support issues. If you require support you can raise a support ticket with the Epoq IT helpdesk by telephone, email or via our client portal on our website. Our advanced system tracks the ticket from open to close and will inform you of any updates made by our engineers. You’ll also get the chance to rate our service upon closure, this ensures our team are fully aware of how they are doing. Transparency for the client. We know that you only contact us when you have a problem, you will be frustrated and looking for a quick resolution. Here’s where communication is so important from our engineers which is also backed up by our system which will email you status updates and a secure login so that you have full visibility of any tickets your business has logged. Make better, informed decisions on your technology needs Our account managers can see exactly what is going on in your IT and can provide you with detailed documentation such as IT roadmaps, weekly or monthly infrastructure or helpdesk stats. Our monitoring systems collates all information about your IT equipment and feeds back to our help software Keeping your systems running Our helpdesk is kitted out with the latest software and hardware to ensure your business IT system is cared for at all times. Our advanced monitoring software discovers issues before they occur and automatically logs a ticket. It constantly reports performance figures and potential threats which are visible via dashboards on the screens in the helpdesk.

17th January 2014

Epoq IT chosen as IT partner for global project at Systagenix

Epoq IT are delighted to be assisting Systagenix Wound Management plan and prepare for a global hardware refresh, preparing them for the retirement of Windows XP and replacing their ageing, user hardware.

Systagenix is a global leader in innovative wouund care established in 2008 following the acquisition of Johnson & Johnson’s professional wound care business by One Equity Partners.
It was recently acquired by KCI.

Epoq IT will be providing IT services to carry out the migration to include imaging, configuring and transferring data to the new Windows 8.1 Tablets and Windows 7 laptops and desktops. The 600+ tablet, laptop and desktop rollout spans several global locations including offices in the Americas, Europe, Middle East and Africa.

The rollout will also include migration to Office 365 for all Systagenix office and field based employees.

James Clark, Technical Services Director at Epoq IT comments “The team here at Epoq IT are perfectly suited to add value to such a project. Our team has the project management and technical skills to ensure that the rollouts are completed on schedule and to a very high standard”

 

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